The Virginian-Pilot PilotEzAds Terms and Conditions of Use and Privacy Policy

Please read these terms of use ("Terms of Service") carefully before using PilotEzAds, which will be referred to in this document as "this site." By using this Site, you agree to these Terms of Service and Privacy Policy. The Virginian-Pilot reserves the right to terminate or deny access to this Site to any person who violates these Terms of Service, or for any other reason.

1. Introduction and Purpose of this Site.
This Site is owned and operated by The Virginian-Pilot on behalf of its participating print publications for the purpose of facilitating your purchase and placement of advertising content in those publications.

2. Applicability and Acceptance of Terms of Use.
By accessing or otherwise using this Site, you expressly agree to these Terms of Service as a binding legal agreement between you and The Virginian-Pilot. The Virginian-Pilot reserves the right, at any time, to modify, alter, or update these Terms of Service without prior notice. You will be notified of any such changes by an updated posting of the new Terms of Service on this page of the Site. The Virginian-Pilot may modify, suspend, discontinue or restrict the use of any portion of the Site without notice or liability.

3. Advertising Submitted by Users.
a. Confirming your Order for an advertisement ("Advertising") through this Site constitutes acceptance of these Terms of Service, Standards of Acceptability, and applicable provisions of the publications you selected to publish your Advertising.

b. All advertisements must include the name of the Advertiser. Physical address of advertiser must be on file.

c. All property rights, including any copyright interest in advertisements produced for an Advertiser by The Virginian-Pilot, using art work and/or typography furnished or arranged by The Virginian- Pilot, shall be the sole property of The Virginian-Pilot. No such advertisement or any part thereof may be reproduced without the prior written consent of The Virginian-Pilot.

d. The Virginian-Pilot reserves the right to edit, revise or reject any advertising. Advertiser agrees to indemnify and save harmless The Virginian-Pilot against any loss, damage, cost and expense (including, without limitation, attorney's fees) which The Virginian-Pilot may incur, or become liable for, by reason of any and all claims or actions for libel, violation of any right of privacy, plagiarism, copyright infringement, and any and all other claims of any kind or nature in connection with advertising matter published or advertiser by The Virginian-Pilot.

e. The Virginian-Pilot shall have no liability whatsoever in the event of any act of God, the public enemy or governmental authority, labor dispute, war (whether or not declared), civil disobedience, riot, failures of equipment or systems of The Virginian-Pilot or its suppliers, or other occurrences beyond its control that shall in any way restrict or prevent the distribution of its newspapers and/or publication of the advertising.

f. No allowance will be made for advertisements appearing in other than requested positions.

g. The Virginian-Pilot shall have no liability whatsoever, including without limitation any liability for consequential, incidental, indirect, special or punitive damages for not publishing any advertisement or by reason of any error in connection with any advertisement (including, without limitation, typographical errors, failure to publish advertising on desired dates, omissions or additions to advertisement[s]); provided, however, that The Virginian-Pilot shall be obligated to adjust or rebate the charge on any advertisement or any portion of an advertisement which has been materially affected by an error of The Virginian-Pilot; and provided further, however, that The Virginian-Pilot's obligation to give such credit shall not apply to more than one incorrect insertion of such advertisement unless and until The Virginian-Pilot is notified of the error 24 hours prior to repetition of the insertion. Advertisers must notify The Virginian-Pilot of any errors occurring when they appear, as per contract agreement. No adjustments will be made, honored or accepted more than 30 days after billing.

h. The agreements, conditions, rates and regulations set forth herein or in any written advertising contract between The Virginian-Pilot and advertiser constitute the entire agreement between advertiser and The Virginian-Pilot. In order to insure the accuracy of all space reservations, all verbal reservations must be confirmed in writing by the day of the actual space deadline, or within 24 hours. The Virginian-Pilot is not responsible for any error in scheduling if no written confirmation is received.

i. The use of coupons in advertisements is encouraged, and care is taken to position the coupon ads to avoid printing coupons back-to-back. Due to press limitations and emergency make-up changes, however, it is possible that coupons may print back-to-back. No rebates or make-goods will be allowed in any event and for any reason.

j. Cancellations, changes of insertion dates and/or corrections must conform to published deadlines.
k. Color ads scheduled subject to availability. If color is not available on selected date, ad may run in black and white and color charge rebated back to customer, or new schedule date may be selected.


4. Payment.
Payment is due in accordance with the payment provisions that apply to your Order. No order is considered accepted by The Virginian-Pilot until approval is given for that order by The Virginian-Pilot's credit office. No advertisement shall be considered accepted by The Virginian-Pilot until published. Any advertisement is subject upon submission to The Virginian-Pilot's applicable Contract & Copy Regulations, which may be changed at any time and from time-to-time in The Virginian-Pilot's sole discretion. Disclaimers on orders submitted by advertiser are ineffective and void unless expressly accepted by The Virginian-Pilot.

5. Site Content.
All information, content, services and software available on this Site (collectively, the "Content") is protected by copyright and other intellectual property laws. The Content is owned by The Virginian-Pilot, its Affiliates, and/or their respective licensors and suppliers (collectively, "Licensors").

6. Software.
All software programming, including without limitation all HTML and other code contained in this Site (collectively, "Software"), is owned by The Virginian-Pilot and/or its Licensors and is protected by copyright laws and other intellectual property laws, including international treaty provisions. Any unauthorized access to, reproduction, redistribution, publication, display or other use of the Software is expressly prohibited by law and may result in severe civil and/or criminal penalties.

7. Privacy Policy.
The following statement has been developed to demonstrate the commitment that The Virginian-Pilot has to your privacy. The Virginian-Pilot collect personal information to determine which products, features and special offers will benefit our users. The Virginian-Pilot will send emails (to those who have elected to receive them) informing registered users of the offers and features that are of interest to them. The Virginian-Pilot will not sell or give any personally identifiable information to our advertisers.

a. The Virginian-Pilot collect personally identifiable information (name, e-mail address, etc.) and/or demographic data (zip code, etc.) that you submit when you register for our services, complete a survey, or send us an email.

b. The Virginian-Pilot may use this information to process and maintain your account, compile demographic statistics about our users, and display to you information and advertisements that match your interests and profile.

c. The Virginian-Pilot may use the contact information you provide to contact you about your account and/or to send you necessary information directly related to the product(s) or service(s) for which you have registered. With your permission, The Virginian-Pilot may use your contact information to inform you of new features and special offers from us. The Virginian-Pilot will not provide your contact information to unaffiliated third parties without your express permission. As part of the registration process, you have the option to inform us that you do not wish to receive information about other special offers and promotions.

d. IP Addresses and Cookies. The Virginian-Pilot use IP addresses (random numbers assigned to individual computers) to help diagnose problems with our servers, administer our web site, and anonymously track content preferences and traffic patterns. The Virginian-Pilot also use cookies (small text files transferred from our Web site to your hard drive) to recognize repeat users, track usage behavior, and facilitate your access to and use of our site. Cookies do not damage files or allow anyone to access your personally identifiable information; they simply allow us to tailor information and advertisements to make your visits more enjoyable and meaningful (and enable us to provide you with personalized information, if you choose). They also provide information to us about site usage to help us improve and update our site.

e. Security and Links. The security of the information you provide to us is important to The Virginian- Pilot. We use encryption software and other security measures to protect the loss, misuse, and alteration of sensitive information under our control.

f. Children's Online Privacy. The Children's Online Privacy Protection Act (COPPA) stipulates that Web site operators cannot knowingly collect personal information from children under age 13 without verifiable parental permission. You must be 18 years or older to use this site.

g. The Virginian-Pilot reserves the right to alter our Privacy Policy as business needs require. Any changes will be posted to our web site in a timely manner. This statement and the policies outlined here are not intended to and do not give you any contractual or other legal rights.


8. Contact Us.
To contact us, please use the following: The Virginian-Pilot, 150 West Brambleton Avenue, Norfolk, VA 23510